We aim to provide unparalleled levels of customer service to our customers and to exceed our customers expectations at every opportunity.
Reasons Why our Customers Recommend Us
Some of our brands revolve around wines that match game meat so Cardboard Cartons printed a very fancy promotional pack for us that looks like a gun case and has six bottles of wine in it. It has created an enormous amount of interest all around Australia and is receiving some very positive comments.
Neal - Finished Goods Manager
It's a pleasure to deal with Cardboard Cartons. We had a few design issues previously and Cardboard Cartons was so nice to help us out with a new design for our cardboard boxes, which increased the safety of our products and we are extremely happy with them. They are one of our best suppliers.
Karin - Purchasing Officer
We've got a lot of different SKU's for specific people so we can't have generic shippers; every time we have a new product we have a different shipper. So they will just come in, measure up a shipper, give me a price and basically it's done. The whole team is great. Nothing seems to be too much trouble, and I've had a few times where I've had to move orders forward or I've had something urgent that a customer needs and they've always been really responsive. They just make things so much easier for us.
Amanda - Sales and Customer Service Manager
Some of the bigger players always try to come in and overwhelm the smaller companies but the thing that Cardboard Cartons always adds to its product is the service, the staff, the people and some flexibility in how they go about their business and supply to us.
Gavin - Purchasing Officer
Cardboard Cartons are great to work with. They're always willing to help out. I go down there regularly myself with our truck to pick up cartons and I'm always made to feel one of the family. I'd highly recommended them.
Phil - Production Manager
The service is probably the main thing that keeps us going with Cardboard Cartons - it's been really great. We have people knocking on the door all the time but it's not always about price; it's about service and the overall package.
Ben - Inventory Manager
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